MCP server

Enchant MCP by usefulapi

io.usefulapi/enchant

Checked 25 Oct 2026, 20:29 UTC · Connected to it and listed its tools

Work with Enchant help desk tickets: list, read, reply, add notes and labels, manage customers.

Website Source

At a glance

Type

MCP server

Publisher

usefulapi.io (verified by the MCP Registry)

Status

Working at last check

Tools

16

Token cost

About 3,617 tokens per request

Sets up in

Claude Code, Claude Desktop, Codex, Gemini CLI, Cursor, VS Code, Antigravity, ChatGPT, OpenAI API, Grok

Last checked

25 Oct 2026, 20:29 UTC

Connect it to your agent

Add to CursorAdd to VS CodeVS Code Insiders

Opens the app, which shows the server and asks you to confirm. For other apps, copy the setup below.

Claude Code

claude mcp add --transport http enchant https://enchant.usefulapi.io/mcp

Claude Desktop

Settings → Connectors → Add custom connector, and paste the URL.

Codex (config.toml)

[mcp_servers.enchant]
url = "https://enchant.usefulapi.io/mcp"

Gemini CLI

{"mcpServers":{"enchant":{"httpUrl":"https://enchant.usefulapi.io/mcp"}}}

Cursor

{"mcpServers":{"enchant":{"url":"https://enchant.usefulapi.io/mcp"}}}

VS Code

{"servers":{"enchant":{"type":"http","url":"https://enchant.usefulapi.io/mcp"}}}

Antigravity

agy mcp add enchant https://enchant.usefulapi.io/mcp

ChatGPT

Settings → Apps & Connectors → Advanced settings: turn on Developer mode, then Create a connector and paste the URL. Which plans can do this varies.

OpenAI API (Responses tools)

{"type":"mcp","server_label":"enchant","server_url":"https://enchant.usefulapi.io/mcp","require_approval":"always"}

Grok (xAI API tools)

{"type":"mcp","server_label":"enchant","server_url":"https://enchant.usefulapi.io/mcp"}

Tools

• enchant_add_customer_contact ~158 tokens
  WRITE: add one contact (email, twitter or phone) to a customer. Enchant REST: POST /customers/{id}/contacts.
• enchant_add_note ~211 tokens
  WRITE: add an internal note to a ticket (not sent to the customer). Enchant REST: POST /tickets/{id}/messages (type note).
• enchant_add_ticket_labels ~134 tokens
  WRITE: add one or more labels to a ticket without changing its other labels. Enchant REST: PUT /tickets/{id}/labels/{label_ids}.
• enchant_create_customer ~216 tokens
  WRITE: create a customer with optional contacts (email, twitter, phone). Enchant REST: POST /customers.
• enchant_create_ticket ~311 tokens
  WRITE: create an email ticket. Give customer_id, or a customer (matched by contact email, created if new). Optionally add the customer's first message with body (needs the customer's email). Enchant REST: POST /tickets.
• enchant_delete_customer_contact Deletes data · ~130 tokens
  WRITE, DELETES DATA: remove one contact from a customer. Enchant REST: DELETE /customers/{id}/contacts/{contact_id}.
• enchant_get_attachment ~106 tokens
  Get the metadata of an attachment (name, size, MIME type) by id; attachment ids appear in ticket messages. Enchant REST: GET /attachments/{id}.
• enchant_get_customer ~95 tokens
  Get one customer by id, with the contacts (emails, phones, Twitter names). Enchant REST: GET /customers/{id}.
• enchant_get_ticket ~182 tokens
  Get one ticket by id. Embed related data with `embed`: messages (the conversation: replies and notes), customer, user, inbox, labels. Each embedded type costs 1 extra rate-limit credit. Enchant REST: GET /tickets/{id}.
• enchant_list_customers ~314 tokens
  List customers, or find one by contact: set contact_type and contact_value (for example email + an address). Enchant REST: GET /customers.
• enchant_list_tickets ~600 tokens
  List and filter tickets (newest first by default). Enchant REST: GET /tickets. Use user_ids ["null"] for unassigned tickets. Each result has a short summary; use enchant_get_ticket for messages.
• enchant_list_users ~172 tokens
  List the help desk users (agents): id, name, email. Use the ids to assign tickets and to author replies and notes. Enchant REST: GET /users.
• enchant_remove_ticket_labels ~135 tokens
  WRITE: remove one or more labels from a ticket; its other labels stay. Enchant REST: DELETE /tickets/{id}/labels/{label_ids}.
• enchant_reply_to_ticket Sends messages · ~271 tokens
  WRITE: send an outbound reply on a ticket. This SENDS A REAL EMAIL to the customer address in `to`. Use enchant_add_note for an internal note. Enchant REST: POST /tickets/{id}/messages (type reply, direction out).
• enchant_update_customer ~266 tokens
  WRITE: update a customer's name or summary. If `contacts` is given, it REPLACES the contact list; use enchant_add_customer_contact to add one. Enchant REST: PATCH /customers/{id}.
• enchant_update_ticket ~316 tokens
  WRITE: change a ticket: state (open, hold, closed), assignee, inbox, subject, spam or trash (not both true). label_ids REPLACES all labels (empty array clears them); use enchant_add_ticket_labels to keep existing ones. Enchant REST: PATCH /tickets/{id}.

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