MCP server

Atera MCP by usefulapi

io.usefulapi/atera

Checked 26 Oct 2026, 08:29 UTC · Connected to it and listed its tools

Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.

Website Source

At a glance

Type

MCP server

Publisher

usefulapi.io (verified by the MCP Registry)

Status

Working at last check

Tools

20

Token cost

About 4,439 tokens per request

Sets up in

Claude Code, Claude Desktop, Codex, Gemini CLI, Cursor, VS Code, Antigravity, ChatGPT, OpenAI API, Grok

Last checked

26 Oct 2026, 08:29 UTC

Connect it to your agent

Add to CursorAdd to VS CodeVS Code Insiders

Opens the app, which shows the server and asks you to confirm. For other apps, copy the setup below.

Claude Code

claude mcp add --transport http atera https://atera.usefulapi.io/mcp

Claude Desktop

Settings → Connectors → Add custom connector, and paste the URL.

Codex (config.toml)

[mcp_servers.atera]
url = "https://atera.usefulapi.io/mcp"

Gemini CLI

{"mcpServers":{"atera":{"httpUrl":"https://atera.usefulapi.io/mcp"}}}

Cursor

{"mcpServers":{"atera":{"url":"https://atera.usefulapi.io/mcp"}}}

VS Code

{"servers":{"atera":{"type":"http","url":"https://atera.usefulapi.io/mcp"}}}

Antigravity

agy mcp add atera https://atera.usefulapi.io/mcp

ChatGPT

Settings → Apps & Connectors → Advanced settings: turn on Developer mode, then Create a connector and paste the URL. Which plans can do this varies.

OpenAI API (Responses tools)

{"type":"mcp","server_label":"atera","server_url":"https://atera.usefulapi.io/mcp","require_approval":"always"}

Grok (xAI API tools)

{"type":"mcp","server_label":"atera","server_url":"https://atera.usefulapi.io/mcp"}

Tools

• atera_add_ticket_comment ~484 tokens
  Add a comment to a ticket, either as a technician (technician_id, with is_internal=true for a private note or false for a reply the end user sees) or on behalf of an end user (enduser_id). Atera: POST /api/v3/tickets/{ticketId}/comments.
• atera_create_contact ~281 tokens
  Create a new end-user contact under an existing customer (give customer_id or customer_name). Atera: POST /api/v3/contacts.
• atera_create_ticket ~546 tokens
  Open a new helpdesk ticket. Give either end_user_id (an existing contact's EndUserID) or all of end_user_first_name, end_user_last_name and end_user_email to create a new contact with it. Atera: POST /api/v3/tickets.
• atera_find_agents_by_machine ~183 tokens
  Find the agent(s) installed on a machine by its machine name, e.g. DESKTOP-4F2K9. Atera: GET /api/v3/agents/machine/{machineName}.
• atera_get_account ~87 tokens
  Fetch the Atera account this key belongs to — company name, plan, country and timezone. A cheap way to confirm the key works. Atera: GET /api/v3/account.
• atera_get_agent ~123 tokens
  Fetch a single agent by its AgentID — full device inventory, online status, IPs, OS build and last reboot. Atera: GET /api/v3/agents/{agentId}.
• atera_get_agent_patches ~259 tokens
  List the Windows/OS patches on one device — either those still AVAILABLE (missing) or those already INSTALLED. Takes the device's DeviceGuid (from atera_list_agents / atera_get_agent), not the AgentID. Atera: GET /api/v3/agents/{deviceGuid}/available-patches or /installed-patches.
• atera_get_customer ~117 tokens
  Fetch a single customer by id — address, domain, phone, notes. Atera: GET /api/v3/customers/{customerId}.
• atera_get_ticket ~134 tokens
  Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.
• atera_list_agents ~210 tokens
  List Atera agents — the managed machines — with online status, last seen, OS, hardware and logged-in user. Pass customer_id to list only one customer's devices. Atera: GET /api/v3/agents or GET /api/v3/agents/customer/{customerId}.
• atera_list_alerts ~186 tokens
  List monitoring alerts (disk, CPU, availability, hardware...) with severity, device, customer and linked ticket. Filter by status. Atera: GET /api/v3/alerts.
• atera_list_contacts ~187 tokens
  List end-user contacts, optionally searching by whole or partial email or phone number. Atera: GET /api/v3/contacts.
• atera_list_contracts ~214 tokens
  List service contracts (retainer, block hours, hourly, remote monitoring...) with their rates and billing periods. Pass customer_id for one customer's contracts. Atera: GET /api/v3/contracts or GET /api/v3/contracts/customer/{customerId}.
• atera_list_customers ~137 tokens
  List the customers (client companies) managed in Atera, paginated. Atera: GET /api/v3/customers.
• atera_list_kb_articles ~145 tokens
  List knowledge-base articles with their product, keywords, section, category and ratings. Atera: GET /api/v3/knowledgebases.
• atera_list_ticket_comments ~194 tokens
  List the comment thread on one ticket — end-user and technician replies, with internal notes flagged. Atera: GET /api/v3/tickets/{ticketId}/comments.
• atera_list_ticket_work_hours ~194 tokens
  List the time entries logged on one ticket — technician, start/end, billable, on-site, rate. Atera: GET /api/v3/tickets/{ticketId}/workhoursrecords.
• atera_list_tickets ~262 tokens
  List helpdesk tickets with priority, status, type, end user, technician, SLA durations and last comments. Filter by customer and/or status. Atera: GET /api/v3/tickets.
• atera_resolve_alert ~128 tokens
  Mark one monitoring alert as resolved. If the underlying condition persists, Atera raises it again on the next check. Atera: PUT /api/v3/alerts/{alertId}.
• atera_update_ticket ~368 tokens
  Change a ticket's title, status, type, priority, impact or assigned technician. Only the fields you pass are sent. Atera: PUT /api/v3/tickets/{ticketId}.

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