MCP server

Desk by Ouroboros Apps

io.github.LAHutchins91/desk

Checked 26 Oct 2026, 08:29 UTC · Connected to it and listed its tools

Customer support answers, refund rules, and escalation limits for AI assistants

Website Source

At a glance

Type

MCP server

Publisher

Not verified

Status

Working at last check

Tools

13

Token cost

About 2,521 tokens per request

Sets up in

Claude Code, Claude Desktop, Codex, Gemini CLI, Cursor, VS Code, Antigravity, ChatGPT, OpenAI API, Grok

Last checked

26 Oct 2026, 08:29 UTC

Connect it to your agent

Add to CursorAdd to VS CodeVS Code Insiders

Opens the app, which shows the server and asks you to confirm. For other apps, copy the setup below.

Claude Code

claude mcp add --transport http desk https://desk-mcp-continuity2.vercel.app/mcp

Claude Desktop

Settings → Connectors → Add custom connector, and paste the URL.

Codex (config.toml)

[mcp_servers.desk]
url = "https://desk-mcp-continuity2.vercel.app/mcp"

Gemini CLI

{"mcpServers":{"desk":{"httpUrl":"https://desk-mcp-continuity2.vercel.app/mcp"}}}

Cursor

{"mcpServers":{"desk":{"url":"https://desk-mcp-continuity2.vercel.app/mcp"}}}

VS Code

{"servers":{"desk":{"type":"http","url":"https://desk-mcp-continuity2.vercel.app/mcp"}}}

Antigravity

agy mcp add desk https://desk-mcp-continuity2.vercel.app/mcp

ChatGPT

Settings → Apps & Connectors → Advanced settings: turn on Developer mode, then Create a connector and paste the URL. Which plans can do this varies.

OpenAI API (Responses tools)

{"type":"mcp","server_label":"desk","server_url":"https://desk-mcp-continuity2.vercel.app/mcp","require_approval":"always"}

Grok (xAI API tools)

{"type":"mcp","server_label":"desk","server_url":"https://desk-mcp-continuity2.vercel.app/mcp"}

Tools

• create_support_desk ~121 tokens
  Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.
• evaluate_commitment ~212 tokens
  Decide whether a proposed refund, feature, or timeline is in the approved set. REFUSED means do not say it, do not invent a substitute, and draft for human review instead of promising the customer. APPROVED means sayOnly is the only permitted wording. Pass channel to also enforce the escalation limi
• evaluate_escalation ~218 tokens
  Decide whether this channel may escalate or may promise a refund, feature, or timeline. REFUSED means do not escalate, do not invent a tier, and draft for human review instead of promising the customer. Permission to promise still requires evaluate_commitment for the exact wording.
• get_desk_context ~222 tokens
  Retrieve selected approved answers for a customer question, plus the desk's approved refund rules, commitments, and escalation limits. This is evidence, not permission. A missing or RETIRED answer is not an invitation to invent one. Call evaluate_commitment before promising a refund, feature, or tim
• list_approved_commitments ~148 tokens
  Read approved feature and timeline statements. Listing them does not approve a different promise. Call evaluate_commitment with the exact wording before saying one.
• list_escalation_limits ~128 tokens
  Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.
• list_refund_rules ~131 tokens
  Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a refund.
• list_support_desks ~91 tokens
  List this team's support desks. Use the returned id. Do not guess a desk.
• save_approved_answer ~214 tokens
  Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous read.
• save_approved_commitment ~224 tokens
  Store a feature or timeline statement the user has explicitly approved. The statement is the only wording that can later pass evaluate_commitment. Do not save a date or a feature the user did not approve.
• save_escalation_limit ~330 tokens
  Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets them true. A limit does not itself approve refund, feature, or timeline wording.
• save_refund_rule Moves money · ~305 tokens
  Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording that may later be approved. decision ALLOW grants that wording. decision DENY refuses a refund and records the denial script.
• search_approved_answers ~177 tokens
  Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Draft for human review; do not invent one or promise the customer. Page with offset.

Browse

• GitHub tools
• GitHub and code hosting

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